Position Title: Superintendent

FLSA Status: Exempt, Salaried

Reports To: Operations Director

Position Objective
The superintendent is responsible for executing the work in the field to maintain schedule, quality and budget. This position will supervise field logistics, manage the daily work of the Centric field team, and ensure the successful completion of all subcontractor work. This position partners very closely with the Project Manager to ensure work site issues are quickly resolved, work is monitored for quality, field members operate within required safety guidelines and project deadlines are met.

Essential Job Functions

Field Management

• Review job specifications and blueprints to determine construction requirements and communicate this information to all relevant parties assigned to the job site
• Understand material and equipment needs for a project and coordinate their delivery at each phase of the project (either through direct contracting with a rental agency or through subcontractors)
• Communicate the project schedule to the selected subcontractors to ensure they understand deadlines and when they should be onsite
• Conduct regular quality inspections of trade work, determine that installations are per job specifications, and partner with subcontractors to make corrections when necessary
• Consistently monitor subcontractor performance and provide feedback to the Project Manager regarding their ability to execute high-quality, timely work product
• Read change orders and ensure they are worked into the execution of the project
• Proactively monitor projects for areas that are failing to meet expectations and identify methods to resolve issues and get projects back in line with financial, operational and scheduling requirements
• Resolve/diffuse worksite issues quickly and effectively in order to keep production on track
• Make recommendations and offer solutions that improve production effectiveness and safety
• Partner with safety manager to monitor compliance with safety training requirements for the job site, participate in safety inspections, and ensure all safety guidelines are being followed on the job site
• Produce and retain field reports and documentation (i.e. project schedule and cost reports, delay reports, work logs)
• Supervise completion of punch lists, close out all job site file notes and documentation, and demobilize the job site at the completion of the project

Supporting Functions
Facilitate weekly jobsite meetings and participate in client meetings to report project progress and resolve outstanding production issues

Basic Qualifications

• Minimum (10) years experience in a commercial construction setting as a superintendent
• Bachelor’s degree in construction management/construction science, or extensive work experience in a senior level superintendent role
• Intermediate knowledge of project management and scheduling software
• Proficient in the Microsoft Office product
• Must be proficient in reading and understanding plans, specifications, drawings and project schedules
• OHSA-10, OSHA-30 and First-Aid/CPR certifications, preferred. OSHA-10 is required within 30 days of employment
• Valid driver’s license is required

Knowledge, Skills and Abilities

• Demonstrates innovative problem solving and a strong analytical skill that can be applied in resolving complex job site situations
• Strong ability to prioritize and develop work schedules that incorporate multiple trade groups
• Maintains composure, professionalism and objectivity in difficult situations and effectively resolves conflicts without escalating tension
• Demonstrates confidence in spotting construction productivity issues and taking action to resolve them before the project is negatively impacted
• Excellent communication skills, both in writing and face-to-face
• Strong ability to build relationships, influence others into action, and work exceptionally well under pressure
• Demonstrates a strong knowledge of materials and resource allocation, construction tools, and execution according to plan specifications
• Embraces technology and is able to use it in ways that support project success and client satisfaction

Position Title: Project Manager

FLSA Status: Exempt, Salaried

Reports To: Operations Director

Position Objective
The project manager is a key operational position for the organization and serves as the single point of contact for all internal and external parties during the construction phase of the project. This position is responsible for both project and field management aspects of the job and ensures projects are completed on time, within budget and according to client expectations. The project manager may be asked to provide oversight to multiple construction projects, but will also shift to leading a single project when necessary.

Essential Job Functions

Team Management

• Provide operational and financial oversight to associate project managers and/or superintendents running separate projects
• Provide coaching and direction to improve individual and project performance

Project and Field Management

• Control time, cost and quality of a construction project through careful schedule management, coordination of subcontractor work, and quality oversight
• Work with the senior project manager and key decision maker in the field to identify worksite assignments, ensure the project is appropriately resourced, materials are available, and daily field operations are on track
• Supervise the work quality, timeliness and overall performance of subcontractors, vendors and suppliers and initiate corrective action if any of these aspects jeopardize the success of the project
• Proactively identify project areas that are failing to meet expectations and identify methods to resolve issues to get projects back in line with financial, operational and scheduling requirements
• Partner with the Centric field and safety manager to maintain a safe work site environment that is in compliance with local, state and federal safety regulations
• Build effective working relationships with architects, subcontractors, vendors and suppliers in order to complete projects on time and ensure Centric is seen as a professional in our industry
• Assist lead project manager with project communication by facilitating internal and external meetings, keeping work schedules updated and completing weekly status reports
• Ensure clients receive frequent communications regarding the status of the project and are made aware of viable options to problem-solve challenges

Supporting Functions
Provide coaching and direction to associate project managers working under their direction on assigned projects

Basic Qualifications

• Minimum (4) years of experience in a commercial construction setting performing both project management and direct field supervision
• Bachelor’s degree in construction management, project management, or an equivalent combination of closely related education and construction experience
• Basic knowledge of project management and scheduling software
• Valid driver’s license is required
• OHSA-10 and First-Aid/CPR certifications are required within 30 days of hire
• Previous experience in the supervision of suppliers and subcontractors on a job site

Knowledge, Skills and Abilities

• Demonstrates innovative problem solving that considers all facts and points of view on the issue to be resolved
• Strong ability to prioritize and develop work schedules that incorporate multiple people and factors
• Maintains composure and professionalism in difficult situations and effectively resolves conflicts
• Excellent communication skills, both in writing and face-to-face
• Strong ability to build relationships and influence others into action
• Able to move ideas from brainstorm to strategy to implementation
• Embraces technology and is able to use it in ways that support project success and client satisfaction

Position Title: Associate Jaxman

FLSA Status: Non-exempt, Hourly

Reports To: Field and Safety Manager

Position Objective
The associate jaxman position performs various field labor tasks during the construction phase of the project.

Essential Job Functions

Field Labor

• Perform basic labor and/or carpentry tasks at a job site or in regards to a special project assignment
• Maintain a construction site that is well-organized and clear of debris
• Load and unload construction materials to assist in job site progress
• Utilize light industrial equipment to complete larger labor tasks as directed by the onsite SuperManager or other member of field management
• Drive to local hardware stores to obtain materials or equipment necessary for the completion of job site tasks (as directed by onsite field management)
• Utilize knowledge of all local, state and federal safety regulations to ensure labor tasks are completed in a safe manner

Basic Qualifications

• High school diploma or GED required
• Valid driver’s license is required
• OHSA-10 certification required within 30 days of employment
• Previous work experience in a construction-related field, preferred

Knowledge, Skills and Abilities

• Demonstrates an ability to prioritize tasks and projects
• Strong initiative and is able to accomplish tasks with minimal manager supervision
• Maintains composure and professionalism in difficult situations and effectively resolves conflicts
• Demonstrates innovative problem solving and is able to consider all facts of the matter to be resolved
• Embraces technology and is able to use it in ways that improve the experience of Centric associates

Position Title: Project Administrator 

FLSA Status: Exempt, Salaried

Reports To: Finance Director

Position Objective
The project administrator provides the critical administrative and accounting support necessary to execute a successful project.

Essential Job Functions

• Assist in the initial set up, ongoing maintenance and close out of projects
• Support project manager in administrative functions as needed
• Review and transmit subcontracts and change orders
• Follow up with subcontractors to obtain contracts, change orders, insurance certificates and close out documents in a timely manner
• Review and transmit owner pay applications
• Monitor adherence to contract requirements and work with subcontractors to resolve issues as needed
• Perform project related accounts payable/job costing
• Generate, review and track subcontractor payment requirements including lien waivers
• Review and log certified payroll reports
• Reconcile credit card transactions
• Perform miscellaneous tasks or assignments as necessary for project success.
• Assist in office administrative duties, including answering phones, handling mail, and general scanning and filing

Basic Qualifications

• Bachelor’s or Associate degree or previous work experience in an administrative support role
• Proficient in navigating Microsoft Office programs, especially Word and Excel
• Experience with ComputerEase and Procore software, preferred
• Basic knowledge of commonly used concepts, practices and procedures within the construction industry is a plus

Knowledge, Skills and Abilities

• Demonstrates strong organizational skills and ability to prioritize tasks on multiple projects simultaneously
• Demonstrates strong initiative and is able to accomplish tasks with minimal manager supervision
• Utilizes a professional and engaging demeanor with coworkers, external partners and clients
• Shows excellent communication skills, both in writing and face-to-face
• Maintains composure and professionalism in difficult situations and effectively resolves conflicts without escalating tension
• Embraces technology and is able to use it in ways that improve the experience of Centric associates and clients

Position Title: Concierge

FLSA Status: Non-Exempt, Hourly

Reports To: Office & Talent Leader

Position Objective

The concierge position is primarily responsible for creating a positive first impression for all callers and guests of the Centric office, as well as offering administrative support to the partners and Centric teams. This includes professional and upbeat handling of all calls, assisting visitors who arrive for meetings or events, ensuring the office spaces are clean and inviting, and assisting on projects as assigned.

Essential Job Functions

Office Support

• Answer calls coming into the main Centric phone lines and direct callers in an upbeat and professional manner
• Greet office guests from the front desk and politely direct them to the appropriate person or conference room
• Serve as primary point of contact for mail and packages coming in and out of the office, FedX pick up and deliveries and courier pick ups
• Ensure conference rooms, kitchen areas, and restrooms are always clean and well-stocked for associate and guest use
• Monitor office supply inventory and notify the Office & Talent Leader if items need to be reordered
• Participate in the preparations of special events held in the Centric office to ensure smooth execution
• Coordinate breakfasts and lunches or any catering needs for any company event

Administrative Support

• Provide administrative support to all functional lines within the Centric office, such as basic data entry and administrative tasks necessary to complete routine tasks
• Complete expense reports for directors and partners
• Manage calendars (personal and business) for executive team
• Manage copiers to include service requests and toner refills
• Participate on project teams to provide administrative support as indicated by the Office & Talent Leader
• Partner with the Office & Talent Leader to coordinate office and community events
• Track project emails for Friday updates
• Track safety incentive programs
• Collect, organize and verify semi-weekly timesheets for proper PTO recording
• Purchase internal team gifts, manage orders

Basic Qualifications

• High school diploma or GED is required
• Intermediate skill in using Microsoft and Google products
• Previous experience in a receptionist or administrative role preferred

Knowledge, Skills and Abilities

• Demonstrates strong organizational skills and ability to prioritize tasks and projects
• Strong initiative and is able to accomplish tasks with minimal manager supervision
• Utilizes a high-energy and engaging demeanor with coworkers and guests
• Shows excellent communication skills, both in writing and face-to-face
• Maintains composure and professionalism in difficult situations and effectively resolves conflicts
• Demonstrates innovative problem solving and is able to consider all facts of the matter to be resolved
• Embraces technology and is able to use it in ways that improve the experience of Centric associates and clients